We believe in helping homeowners feel absolutely satisfied. To do this, we created a full-service showroom complete with the latest trends and options to help customers see all of the possibilities. An appointment with one of our highly trained design consultants helps make the process easier. Not only are our consultants up on the latest styles, but they're also trained to ask customers all the right questions about their lifestyle and aesthetic preferences. From there, they guide customers through the myriad of choices to the appropriate flooring.

Also, during each design appointment the homeowners views an interactive DVD program that explains how the various products will perform in real life - in their home. The program sets realistic expectations for the homeowners regarding the installation, appearance and use of various products. The content is delivered in a fresh, engaging manner that empowers homeowners to make the right flooring selections.

To better serve today's technology-savvy homeowner, we offer a web-based tool called Home Solutions Interactive (HSi) for them to use to prepare for their design appointment. HSi is an interactive, educational tool that's fun to use. It's full of helpful articles, tips, and videos that highlight the features and benefits of various flooring selections. There's an Idea Gallery full of gorgeous pictures to help customers find the look that best suits them.

We also believe in helping builders provide superior service to homeowners. To do so, we offer classes that help your design consultants sell flooring upgrades to homeowners. Please feel free to ask us about this training – we think you'll be glad you did.